CATTOR has 2 interfaces with SAP. The first interface imports master data (Addresses, Articles, etc) from SAP.
The second interface is bi-directional and is used to order and contract handling.
CATTOR provides a WebService that is used by SAP do send:
Order Data (Create and Update Order)
Stock and delivery information related to orders
CATTOR makes use of the SAP BAPI to send the following data
Create and update of contracts in SAP
Create and update of orders in SAP
Reporting of hours and material used in an order
Remove billing blocks in SAP when order is done
All appointments of a field service engineer will be sent to the Google Calendar of this FSE. Appointments created in the Google Calendar of the FSE will be imported to CATTOR.
Each FSE account can be linked to a Google account. CATTOR does a scheduled matching and exchange of appointments between the 2 calendars. Adding, deleting and moving of appointments is
Appointments added in Google Calendar are created with it's own category in CATTOR.
Google provides a calendar API for 3rd party applications. Up to 100'000 requests per day and 5 requests per second are free.