CATTOR offers an order planning that includes absences and skills of each field service engineer. It's possible to assign each FSE his skills of each component type. When
planning dossiers, possible field service engineers can be filtered by skill. When hovering the mouse over a planned dossier additional information about the order is shown.
Field service engineers have CATTOR installed on their notebook. When connected to the company network data between the main database and the notebook is synchronized.
Optional the field service engineers can be equipped with iPads running CATTOR Mobile.